Business interest

Information about various business topics that impact specific audiences like service providers, VARs, MSPs, and regulated companies.

Our Newest Posts

View post: Email Phishing: Protecting Your Organization

Email Phishing: Protecting Your Organization

Email phishing is the most common cybersecurity attack leading to breaches, according to the 2019 Data Breach Investigations Report from Verizon. It’s pervasive and does not discriminate. Organizations, small and large, must be vigilant. And while user training and awareness are integral parts to reducing email phishing incidents, having a best-in-class email protection solution is critical.

June 3, 2020

4 mins to read

View post: Best Practices for Safe and Secure Meetings with Intermedia AnyMeeting

Best Practices for Safe and Secure Meetings with Intermedia AnyMeeting

Here at Intermedia AnyMeeting, we’re dedicated to providing users with a safe and secure video conferencing experience from their office, home, and anywhere in between. Read this blog to learn how to keep your meetings secure.

April 10, 2020

4 mins to read

View post: How to Support Customers Virtually

How to Support Customers Virtually

In a changing world that’s forever transformed how we work, you may be worried about how you’ll continue to provide support without a physical contact center. The good news is that technology and contact center software offer you the ability to support customers virtually. For an inside scoop on how to successfully support customers virtually, we’ve gathered some tips from our own customer support leads.

April 1, 2020

4 mins to read

View post: UCaaS vs. VoIP: What’s the Difference?

UCaaS vs. VoIP: What’s the Difference?

In seeking out communication tools for your company, you’ve probably come across the terms Unified Communications as a Service (UCaaS) and voice over internet protocol (VoIP). While VoIP has been the standard for many years, UCaaS is relatively new. So, what’s the difference? Let’s explore UCaaS vs. VoIP so that you can be informed in making the best buying decision for your organization.

January 2, 2020

4 mins to read

View post: 4 Benefits of VoIP for Business

4 Benefits of VoIP for Business

Using VoIP instead of a traditional phone system offers wide-ranging advantages to businesses, which is why so many companies are making the switch. A 2019 Future Market Insights study projected corporate VoIP subscribers worldwide to reach 204.8 billion by 2020. The benefits of VoIP, or Voice over Internet Protocol, go far beyond easier communication and reduced costs. They can help your company remain competitive and thrive in the digital age.

December 30, 2019

4 mins to read

View post: Why VoIP Solutions Work Best for Remote Teams

Why VoIP Solutions Work Best for Remote Teams

In the modern world, flexibility has become a significant element in how employees work. Technology provides workers with the ability to do their jobs from anywhere. A survey from the International Workplace Group (IWG) found that 70% of employees work at least one day of the week remotely. Remote working has certainly changed workplace dynamics, including those related to communications. Many organizations have found that VoIP solutions work best for remote teams.

December 12, 2019

4 mins to read

View post: Cloud Solutions: Cloud Backup vs. Cloud Storage vs. Cloud Synching

Cloud Solutions: Cloud Backup vs. Cloud Storage vs. Cloud Synching

The Cloud simply offers too many advantages to small businesses and large enterprises alike not to use it. But, the reality is that making the digital leap to cloud solutions can get a little messy. There are so many different ways to approach the Cloud, from simple moves like adopting a cloud sharing service to taking a hybrid approach to the Cloud or using a fully integrated solution.

October 22, 2019

5 mins to read

View post: Your contact center should be cloud-based. Just ask Jerry…

Your contact center should be cloud-based. Just ask Jerry…

Jerry believed as many do, that an upfront CapEx (capital expense) investment would be ultimately less expensive than the monthly recurring costs associated with cloud-based service. While this may seem logical at first glance, it’s not a true reflection of the difference between the purchase price and the actual total cost of ownership.

October 21, 2019

5 mins to read

View post: Protect your business and increase employee productivity with new Intermedia Unite® Spam Caller Protection

Protect your business and increase employee productivity with new Intermedia Unite® Spam Caller Protection

Intermedia’s new service for Unite customers, Spam Caller Protection, includes sophisticated detection tools which sniff out calls originated by autodialers, and recognizes known spammers and scammers.

July 18, 2019

4 mins to read