Intermedia's suite of cloud business applications integrates the essential IT tools that companies need to do business, including email, voice, file backup and sharing, conferencing, instant messaging, identity and access management, mobility, security and archiving – all delivered by a single provider and integrated into one control panel.
More than ever, customer experience is the deciding factor between which companies thrive and which struggle to hang on. For instance, 86% of buyers are willing to pay more for great CX, […]
February 24, 2024
5 mins to read
Compliance Contact Center Healthcare Security
When patients call to seek assistance over the phone, the variety of needs can range from simple appointment management to accessing more serious medical information. Regardless of the […]
February 23, 2024
3 mins to read
Logistics & Transportation Unified Communications
Background For over a decade, Metropolitan Van and Storage (Metro) has been a valued client of ATS Communications, a premier managed technology solutions provider. With a broad and diverse […]
February 22, 2024
3 mins to read
Financial Services Real Estate Unified Communications
Many organizations are going through a digital transformation in the search for greater operational efficiencies, higher levels of customer care, and increased mobility. For more and more […]
February 22, 2024
4 mins to read
Support Unified Communications
Do you want to bring the benefits of unified communications to your business phone line? Learn how to port an existing number to VoIP to access the power of UC.
February 20, 2024
6 mins to read
Review seven signs that it’s time for your business to start using an IVR service. Also, learn the ways an IVR system helps you enhance the customer experience.
February 16, 2024
5 mins to read
Unified communications (UC) has emerged as a must-have tool during the pandemic. With remote work expected to stick in the long-term in the form of hybrid work, cloud communications technology is likely to persist as an essential component of day-to-day business technology. If your company isn’t taking advantage of UC technology yet, but you want to get started, read on for unified communications explained.
February 14, 2024
12 mins to read
Partners Unified Communications
Learn why white-label cloud PBX is not only a great way to get flexible and cost-effective business communications but can also be a profitable revenue source.
February 12, 2024
6 mins to read
A VoIP contact center enables your organization to deliver the peak customer experience using the latest technology. Learn how to switch to a VoIP system.
February 8, 2024
6 mins to read
Softphone technology is now a must-have for modern companies. Discover what softphones are and how you can use them to enhance your business communications.
February 6, 2024
6 mins to read
Archiving Contact Center Unified Communications
As we welcome the new year, Intermedia takes immense pride in reflecting on the over 30 prestigious awards and accolades that have shaped our journey. The recognition garnered across various […]
January 31, 2024
4 mins to read
Contact Center Retail Unified Communications
The right cloud contact center solutions can help your business provide a premium customer experience. Learn which features you need to stay competitive.
January 29, 2024
5 mins to read