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Intermedia's suite of cloud business applications integrates the essential IT tools that companies need to do business, including email, voice, file backup and sharing, conferencing, instant messaging, identity and access management, mobility, security and archiving – all delivered by a single provider and integrated into one control panel.

Our Newest Posts

View post: Exploring AI’s Impact on Enhancing Security

Exploring AI’s Impact on Enhancing Security

Discover various perspectives and insights of AI from different departments with Intermedia.

July 30, 2024

4 mins to read

View post: A Guide to Conversational Intelligence AI

A Guide to Conversational Intelligence AI

Conversational intelligence AI takes the value you get from conversational AI to another level. Find out the difference between the two and how they correlate.

July 25, 2024

5 mins to read

View post: Why Use Secure Email Archiving

Why Use Secure Email Archiving

By securely archiving your email, you are able reap many benefits that will improve your business operations and enable efficient scaling.

July 24, 2024

4 mins to read

View post: How to Select the Right Business Email Platform

How to Select the Right Business Email Platform

The business email platform and plan you choose will impact productivity, security, and more. Find out how to choose the right one.

July 19, 2024

5 mins to read

View post: Embracing World AI Day: Shaping the Future with Intelligent Innovation

Embracing World AI Day: Shaping the Future with Intelligent Innovation

Discover various perspectives and insights of AI from different departments with Intermedia.

July 16, 2024

4 mins to read

View post: What are Inbound Call Centers?

What are Inbound Call Centers?

Discover the world of inbound call centers: benefits, features, & best practices. Unlock efficiency, customer satisfaction & expert insights with Intermedia.

July 9, 2024

13 mins to read

View post: Why Call Reports and Analytics Matter

Why Call Reports and Analytics Matter

Contact centers now utilizes call reports and analytics that maximizes different aspects in the workplace. Learn why this information is crucial in a business.

July 1, 2024

3 mins to read

View post: What Is a Phone Extension and How Does It Work?

What Is a Phone Extension and How Does It Work?

Demystify phone extensions: learn what they are, how they function, and the significance of extension numbers. Explore more in Intermedia’s informative blog.

June 28, 2024

8 mins to read

View post: How To Get A Business Phone Number

How To Get A Business Phone Number

Learn how to get a professional business phone number hassle-free. Intermedia’s step-by-step guide ensures you establish effective communication seamlessly.

June 25, 2024

13 mins to read

View post: AI Customer Care: How To Get Started

AI Customer Care: How To Get Started

AI customer care is now integral to companies that want to provide cost-efficient personalized service. Learn how to get started with this technology.

June 18, 2024

6 mins to read

View post: Why Your Business Needs a Unified Phone System

Why Your Business Needs a Unified Phone System

Find out why every business needs a unified phone system. Learn how the service works and how it can help your company enhance communication and collaboration.

June 14, 2024

5 mins to read

View post: 5 Great Ways To Use AI-Powered Customer Service

5 Great Ways To Use AI-Powered Customer Service

Studies show that the most common way for companies to use artificial intelligence (AI) is in customer service, with 56% of businesses doing so. If you haven’t taken the plunge yet, how […]

June 7, 2024

5 mins to read