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Intermedia's suite of cloud business applications integrates the essential IT tools that companies need to do business, including email, voice, file backup and sharing, conferencing, instant messaging, identity and access management, mobility, security and archiving – all delivered by a single provider and integrated into one control panel.

View post: The Ultimate Guide to Understanding How a Hosted Contact Center Works
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The Ultimate Guide to Understanding How a Hosted Contact Center Works

Posted on May 30, 2023

If you want to enhance your customer support, you may be wondering if it’s worth it to invest in a hosted contact center. Learn more about the service here.

View post: What Is VoIP, and Why Does It Matter for Your Business?
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What Is VoIP, and Why Does It Matter for Your Business?

Posted on May 29, 2023

If your business lacks unified communications or still relies on landlines, a better option is available. What is VoIP able to do to help you?

View post: Switch to Cloud-Based Phone Systems and Reap These Benefits
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Switch to Cloud-Based Phone Systems and Reap These Benefits

Posted on May 23, 2023

Every business understands the importance of communication. While there are many channels in which to do this, phone systems are still the most vital. Upgrading to cloud-based phone systems can provide your company with substantial benefits.

View post: Enhancing Patient Care and Communication: Intermedia Healthcare Solutions Introduces Key EHR Integrations within Intermedia Intelligent Contact Center
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Enhancing Patient Care and Communication: Intermedia Healthcare Solutions Introduces Key EHR Integrations within Intermedia Intelligent Contact Center

Posted on May 17, 2023

Intermedia’s Healthcare Solutions practice has one key mission: enhance patient care by improving healthcare communications and workflows. To that end, we are excited to announce that new […]

View post: Does Your Business Need Cloud Phone Services?
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Does Your Business Need Cloud Phone Services?

Posted on May 9, 2023

Learn why cloud phone services offer clear and reliable communications that help businesses facilitate internal collaboration and improve customer service.

View post: 3 ROI-Driven White Label VoIP Reseller Programs
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3 ROI-Driven White Label VoIP Reseller Programs

Posted on May 8, 2023

The best white-label VoIP reseller programs allow managed service providers to offer an excellent hosted phone service. Discover the top three available.

View post: What Do Complete Contact Center Solutions Look Like?
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What Do Complete Contact Center Solutions Look Like?

Posted on May 5, 2023

Fulfilling customer needs requires effective contact center solutions. What comprises a complete software system? Discover the necessary features.

View post: The Complete Guide to Using a Cloud-Based Phone Service
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The Complete Guide to Using a Cloud-Based Phone Service

Posted on May 4, 2023

UCaaS enables you to offer your customers a reliable, feature-rich communica­tions platform that can be the mainstay of flexible hybrid and remote offices, today and in the future.

View post: From Clunky to Cloud: Why Businesses Are Making the Switch to Cloud-Based Business Phone Systems
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From Clunky to Cloud: Why Businesses Are Making the Switch to Cloud-Based Business Phone Systems

Posted on April 27, 2023

While traditional on-premises business phone systems may have been the norm in the past, cloud-based VoIP systems offer greater flexibility, cost-effectiveness, and advanced features that can benefit businesses of all sizes.

View post: A Day in the Life of a Cloud Business Phone System: How It Keeps Small Businesses Better Connected Than Traditional Phone Systems
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A Day in the Life of a Cloud Business Phone System: How It Keeps Small Businesses Better Connected Than Traditional Phone Systems

Posted on April 25, 2023

A cloud business phone system provides employees with the flexibility and mobility they need to be productive, while also allowing them to collaborate and communicate with their colleagues in real-time.