Our Newest Posts
Effective Communication in Healthcare
The new paradigm isn’t coming – it’s already here. Across North America, caller volume to hospitals, clinics, and health services lines is spiking to record highs. The influx exceeds most estimates, often overwhelming available resources and causing long wait times, unanswered calls, and frustrated patients.
March 30, 2020
6 mins to read
Virtual Meeting Best Practices for Teams
If you want to keep your conference call from being the epitome of a meme, then you need to reinvent the way you think about virtual meetings. Online meetings can be interactive and effective with the right technology and strategy. If you want to keep remote meetings engaging and on track, then use these 10 valuable tips.
March 26, 2020
4 mins to read
Top 10 Tips for Working at Home Effectively
With recent events, a lot of people are working from home for the very first time. Workers who shift from an office environment to a home set-up quickly realize that the two are not the same and that a few changes are needed to achieve the same level of success had at the office.
March 19, 2020
7 mins to read
The 9 Must-Have Tools for Remote Working
Are you empower with the right toolkit to work from home? We cover the essential remote work tools as well as some tools you might not have considered yet.
March 16, 2020
9 mins to read
Should You Remote-Enable Your Contact Center?
Contact centers that embrace the “remote-enable” paradigm aren’t bound by geographic restrictions. Cloud contact centers can have agents not only in different rooms – but in separate buildings, cities, states, or even different countries.
March 13, 2020
7 mins to read
Top 12 Tips for Managing Remote Teams
In the past week, I heard from several former colleagues who contacted me for advice on managing remote workers. As companies around the globe grapple to address coronavirus and the workplace, managers who have never led distributed workforces before are facing the very real likelihood of an immediate crash-course in remote management.
March 9, 2020
8 mins to read
Benefits of a Modern Cloud Phone System
Growing businesses require scalable communications. Upgrading legacy systems enables support for more employees and evolving workflows efficiently.
February 19, 2020
4 mins to read
How to Choose a Unified Communications Platform
As more businesses adopt the cloud, business leaders will continue to look for solutions that can bring everything together.
January 15, 2020
4 mins to read
Moving to the Cloud Unified Communications
UCaaS vs. VoIP: What’s the Difference?
Discover the key differences between UCaaS and VoIP to help your business choose the best communication solution for improved collaboration and efficiency.
January 2, 2020
4 mins to read
Moving to the Cloud Unified Communications
4 Benefits of VoIP for Business
Discover four key benefits of VoIP for businesses including cost savings, scalability, mobility, and improved communication efficiency. Learn more.
December 30, 2019
4 mins to read
How Much Is Your Old Phone System Costing You?
Switching to a cloud-based phone system can save your business money while providing modern features that legacy systems simply can’t match.
December 23, 2019
4 mins to read
Choosing the Best Contact Center Software
Being able to give your customers a seamless experience when they reach out to your business is a huge competitive advantage. With the right contact center software, you have the power to create efficient interactions, meaningful insights, productive teams, and an overall superior customer experience.
December 18, 2019
4 mins to read