Our Newest Posts
ImageNet Adds Intermedia UCaaS to Portfolio
Family-owned Royal Upholstery, serving the Pacific Northwest since 1957, adapted through COVID to continue delivering quality upholstery products and service.
April 14, 2021
5 mins to read
Business Communications Unified Communications
Why Become a UCaaS Reseller?
Providing robust communications solutions can be challenging for some organizations. Seeking out specific platform partners can elevate product offerings and ensure profitability. In the space of unified communications (UC), companies can become UCaaS (unified communications as a service) resellers.
March 15, 2021
5 mins to read
Intermedia Unite: PC Mag Editors’ Choice Winner
The team at Intermedia focuses every day on delivering a unified communication as a service (UCaaS) platform that delivers on the needs of businesses, big and small. We are honored that our never-ending commitment to providing a communications solution that is highly reliable, secure, easy-to-manage and use, and allows users to connect how they want, when they want, from wherever they want, has once again been recognized by PC Magazine with its prestigious Editors’ Choice award. Intermedia Unite, available on both Android and iOS platforms, is our flagship UCaaS product and combines a full-featured business phone with video conferencing, chat, contact center, file management, and more. In addition to again being named an Editors’ Choice, PCMag’s reviewers gave Unite a rating of 4.5/5 stars – placing it at the top of all UCaaS solutions.
March 10, 2021
4 mins to read
Why Teams Dislike Videoconferencing Software
Are video meetings a problem for your employees? Let’s look at why videoconferencing software dissatisfaction may be an issue and what to do about it.
March 9, 2021
5 mins to read
Using Phone Metrics for Business Decisions
The world of business has become very data-driven. Almost every aspect of a company is improvable when you look at the metrics behind it. Your phone communications are no different. Phone metrics can deliver vital insights that, in turn, help you make better business decisions.
March 8, 2021
5 mins to read
Business interest Microsoft 365 Services
New Backup Service for Microsoft 365
Now Intermedia Backup for Microsoft 365 makes it simple to protect all of your Microsoft 365 data, including Exchange, OneDrive, Microsoft Teams, SharePoint, and more, in minutes.
March 3, 2021
1 min to read
Business Communications Contact Center Customer Experience
Cultivating Loyalty: Contact Center Software
Discover contact center solutions designed to boost customer engagement, agent productivity, and streamline communication for your business. Learn more.
February 24, 2021
5 mins to read
Email Archiving Features for Digital Age
In the digital era, email archiving is an important function for all businesses. And for those in highly regulated industries with strict compliance requirements, it’s vital. Potentially sensitive data has to be securely stored.
February 23, 2021
5 mins to read
Business Communications Contact Center Customer Experience
Is Your Contact Center Properly Staffed?
Peak volume doesn’t have to be elusive for contact center supervisors. By understanding when it happens, you can ensure that you always have appropriate staffing. To best determine when peak volume is for your contact center, you’ll want to pay attention to specific metrics. Learning from your data will help you staff efficiently and improve customer experiences.
February 22, 2021
4 mins to read
Business interest Microsoft 365 Security Services
Why Add Cloud Backup — Now More Than Ever
Intermedia Backup for Microsoft 365 is a flexible, agile, and reliable solution that offers comprehensive data protection across the full Microsoft 365 tenant
February 16, 2021
5 mins to read
What Is SIP Trunking?
Internet-based phone systems hold a huge advantage over traditional phones. They enable businesses to save money, scale faster, and they help to streamline communications. One of the most popular modern phone solutions for business is SIP trunking (sessions initiation protocol).
February 2, 2021
4 mins to read
Capitalize on UCaaS Customer Demand
UCaaS resellers are seeing an explosion in the UCaaS market. As a UCaaS reseller, here’s how you can capitalize on the growing demand for UCaaS solutions.
January 21, 2021
4 mins to read