Our Newest Posts
Business interest Moving to the Cloud Services Unified Communications
Why Your Contact Center Should Be Cloud-Based
Many believe upfront CapEx beats cloud fees, but total costs show cloud services save money over time while offering greater value and flexibility.
October 21, 2019
5 mins to read
Revolutionize CX with Advanced Integrations
Ranked highly as both an Innovation and Growth Leader, Intermedia scored in the top 5 overall, beating out the likes of Vonage, 8×8, Verizon, and Comcast.
September 11, 2019
4 mins to read
Security Unified Communications
Intermedia: Top Hosted IP Telephony Provider
Intermedia’s new service for Unite customers, Spam Caller Protection, detects calls originated by autodialers and recognizes known spammers and scammers.
July 18, 2019
4 mins to read
New Intermedia Unite Auto Attendant
The latest iteration of the Intermedia Unite Auto Attendant, rolling out to all of our customers over the next couple of months, was built on a brand-new platform. It has several enhancements that make it easier to use and make it more powerful than ever before.
June 25, 2019
2 mins to read
Intermedia Unite™ Envision Partner Dashboard
When Unite senses any type of problem – it notifies you, according to YOUR specifications. Simply decide which types of events you want to be notified of (negative trends or the number of poor connections.) Then, decide who should be notified.
May 2, 2019
2 mins to read
Intermedia Unite User Import Tool
In order to help our partners and customers to have a better onboarding experience, we’ve developed an all-new, faster and more efficient method of importing users into Intermedia Unite
April 16, 2019
1 min to read
Introducing Receptionist View for Unite
With a few simple clicks, receptionist, administrative assistants and business operators can now provide the best-in-class experience your customers and your organization deserve.
March 28, 2019
1 min to read
VoIP Scout + QoS Dashboard Tools
Taken together, VoIP Scout and QoS Dashboard help give administrators insight into which specific actions to take with their network.
February 15, 2019
3 mins to read
99.999% vs. 99.9% Uptime: Difference Explained
There’s a big difference between 99.999% cloud uptime and 99.9% uptime. Find out why five nines are so important when comparing cloud service providers.
January 28, 2019
5 mins to read