Unified Communications

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View post: What Is a Softphone and How Does It Work?

What Is a Softphone and How Does It Work?

Softphone technology is now a must-have for modern companies. Discover what softphones are and how you can use them to enhance your business communications.

February 6, 2024

6 mins to read

View post: Intermedia’s 2023 Awards Recap

Intermedia’s 2023 Awards Recap

As we welcome the new year, Intermedia takes immense pride in reflecting on the over 30 prestigious awards and accolades that have shaped our journey. The recognition garnered across various […]

January 31, 2024

4 mins to read

View post: 5 Cloud Contact Center Solutions for All

5 Cloud Contact Center Solutions for All

The right cloud contact center solutions can help your business provide a premium customer experience. Learn which features you need to stay competitive.

January 29, 2024

5 mins to read

View post: All You Need To Know About VoIP Phones

All You Need To Know About VoIP Phones

Do you know how VoIP phones can improve your business communications? Learn the essentials about these devices and how to set up a VoIP business line.

January 26, 2024

5 mins to read

View post: VoIP Contact Center Essentials Guide

VoIP Contact Center Essentials Guide

Find out why a VoIP contact center is best for businesses that need to handle a steady flow of customer support calls or manage constant client outreach.

January 24, 2024

5 mins to read

View post: 10 Conference Calling Features to Check Out

10 Conference Calling Features to Check Out

Conference calling is now essential for businesses that want to communicate effectively. Discover the services your conferencing software must provide.

January 22, 2024

6 mins to read

View post: 10 Video Features for Hybrid Team Collaboration

10 Video Features for Hybrid Team Collaboration

Video meetings are a cornerstone of hybrid work communications. But it’s important to have certain video conferencing features – find out what those are.

January 16, 2024

7 mins to read

View post: White-Label Communications: The Ultimate Guide

White-Label Communications: The Ultimate Guide

If you’re looking for a high-profit revenue stream with low overhead, consider white-label communications. Learn everything you need to know to get started.

January 11, 2024

6 mins to read

View post: ATS Communications Delivers Next-Gen UCaaS

ATS Communications Delivers Next-Gen UCaaS

As businesses increasingly rely on the Intermedia Contact Center platform to streamline and facilitate better customer care, the integration of Envision Analytics marks a significant leap forward in creating more insightful and enduring customer connections.

January 9, 2024

3 mins to read

View post: A to Z Guide to Contact Center Phone Systems

A to Z Guide to Contact Center Phone Systems

Learn how contact center phone system software improves employee efficiency and the customer experience. Plus, see how easy it is to install with Intermedia.

January 3, 2024

6 mins to read

View post: 10 Benefits of a Virtual Phone Number

10 Benefits of a Virtual Phone Number

Learn why a virtual phone number for your business is a smart move. Discover many of the advanced features and how they outperform traditional landlines.

December 22, 2023

6 mins to read

View post: 8 Business VoIP Phone Service Benefits

8 Business VoIP Phone Service Benefits

Voice calls still remain one of the most popular ways for companies to communicate with customers, employees, and everyone else. However, a landline is no longer practical in the digital […]

December 20, 2023

5 mins to read