Archiving Healthcare

Your Guide to Healthcare Data Archiving Solutions

Electronic health records should always make accessing and sharing patient data easier. However, as the technology has become more prolific, this is a challenge without advanced healthcare […]

5 mins to read

View post: Your Guide to Healthcare Data Archiving Solutions

Our Newest Posts

View post: Revolutionize the Customer Experience and Employee Engagement With Advanced Contact Center Integrations

Revolutionize the Customer Experience and Employee Engagement With Advanced Contact Center Integrations

Gearheads and experts across industries appreciate the benefit of taking a solid product and making it even better with enhancements and extensions. Seasoned customer service pros do […]

May 20, 2024

5 mins to read

View post: What Is Call Routing, and Who Should Be Using It?

What Is Call Routing, and Who Should Be Using It?

When it comes to customer service over the phone, staying stuck in a queue and getting passed endlessly between agents remain top complaints. What can call routing do to solve that issue for […]

May 17, 2024

5 mins to read

View post: 8 Effective Ways To Utilize an Application of an AI Chatbot for Your Business

8 Effective Ways To Utilize an Application of an AI Chatbot for Your Business

As artificial intelligence becomes more powerful and conversational, the number of people who “hate talking to a machine” is gradually shrinking. In fact, 73% of consumers expect […]

May 15, 2024

5 mins to read

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View post: Enhancing Patient Care and Communication: Intermedia Healthcare Solutions Introduces Key EHR Integrations within Intermedia Intelligent Contact Center

Enhancing Patient Care and Communication: Intermedia Healthcare Solutions Introduces Key EHR Integrations within Intermedia Intelligent Contact Center

Intermedia’s Healthcare Solutions practice has one key mission: enhance patient care by improving healthcare communications and workflows. To that end, we are excited to announce that new […]

3 mins to read