Business interest

Information about various business topics that impact specific audiences like service providers, VARs, MSPs, and regulated companies.

Our Newest Posts

View post: Quick Guide to Porting a Number to VoIP

Quick Guide to Porting a Number to VoIP

Do you want to bring the benefits of unified communications to your business phone line? Learn how to port an existing number to VoIP to access the power of UC.

February 20, 2024

6 mins to read

View post: Unified Communications: Getting Started

Unified Communications: Getting Started

With remote work expected to stick long-term, cloud communications is likely to persist as an essential component of business technology.

February 14, 2024

13 mins to read

View post: Can a VoIP Contact Center Work for You?

Can a VoIP Contact Center Work for You?

A VoIP contact center enables your organization to deliver the peak customer experience using the latest technology. Learn how to switch to a VoIP system.

February 8, 2024

6 mins to read

View post: Intermedia’s 2023 Awards Recap

Intermedia’s 2023 Awards Recap

Intermedia celebrates over 30 awards reflecting its dedication to excellence, partnerships, and outstanding customer service as it enters the new year.

January 31, 2024

4 mins to read

View post: VoIP Contact Center Essentials Guide

VoIP Contact Center Essentials Guide

Find out why a VoIP contact center is best for businesses that need to handle a steady flow of customer support calls or manage constant client outreach.

January 24, 2024

5 mins to read

View post: 10 Must-Have Contact Center Phone Features

10 Must-Have Contact Center Phone Features

Contact center phone software lets your team stay available to your customers and provide a peak customer experience. Find out how to pick the right provider.

January 18, 2024

6 mins to read

View post: White-Label Communications: The Ultimate Guide

White-Label Communications: The Ultimate Guide

If you’re looking for a high-profit revenue stream with low overhead, consider white-label communications. Learn everything you need to know to get started.

January 11, 2024

6 mins to read

View post: A to Z Guide to Contact Center Phone Systems

A to Z Guide to Contact Center Phone Systems

Learn how contact center phone system software improves employee efficiency and the customer experience. Plus, see how easy it is to install with Intermedia.

January 3, 2024

6 mins to read

View post: Choosing Cloud Contact Center Providers

Choosing Cloud Contact Center Providers

If you’re trying to decide which are the best cloud contact center providers, the choices can be overwhelming. Find out what characteristics matter most.

December 18, 2023

5 mins to read

View post: Cloud-Based Call Center Phone Systems

Cloud-Based Call Center Phone Systems

Find out how a cloud-based call center can help you provide the best possible customer service with advanced features that also save you time and money.

November 30, 2023

6 mins to read

View post: Deciding on VoIP Phone Systems for SMBs

Deciding on VoIP Phone Systems for SMBs

The new standard for professional communications is VoIP phone systems for small business teams. Learn which functions and features you need in a business line.

November 27, 2023

5 mins to read

View post: Choosing Contact Center Solution Providers

Choosing Contact Center Solution Providers

When you’re trying to decide between contact center solution providers, use this guide to figure out which vendor is best for you and which companies to avoid.

November 17, 2023

6 mins to read