Intermedia's suite of cloud business applications integrates the essential IT tools that companies need to do business, including email, voice, file backup and sharing, conferencing, instant messaging, identity and access management, mobility, security and archiving – all delivered by a single provider and integrated into one control panel.
AI Contact Center Legal Services
Discover strategies to strengthen lawyer and client communication through clear expectations, active listening, and secure tools that build trust and improve outcomes.
September 2, 2025
6 mins to read
Employees Unified Communications
Learn how to enable proactive customer service, improve CX, and reduce inbound volume with strategic outreach.
August 29, 2025
5 mins to read
Learn why speech analytics in the call center improves agent performance, ensures compliance, and enhances customer experience.
August 27, 2025
6 mins to read
Explore key AI use cases in contact centers, from automating responses to improving agent performance, all while enhancing service and reducing costs.
August 20, 2025
6 mins to read
Explore how AI in the contact center is transforming sales and service teams by automating tasks, improving response quality, and delivering smarter customer support.
August 18, 2025
6 mins to read
AI Business interest Legal Services
Explore how AI legal tools are transforming the legal profession. Discover the top use cases and benefits of adopting AI tools for lawyers.
August 11, 2025
6 mins to read
Discover how a retail chatbot can improve customer service, boost sales, and streamline operations. Learn key use cases and implementation tips.
August 9, 2025
5 mins to read
Archive email, chat, voice & more in one platform with Intermedia Intelligent Archiving—simplify compliance, boost security, and utilize AI insights.
August 7, 2025
2 mins to read
AI Business interest Industry solutions Support
What is customer service automation? Learn how automated customer service works, its benefits, key technologies, and how to implement it in your business.
August 6, 2025
6 mins to read
What is a POTS line and why is it being phased out? Learn how Plain Old Telephone Service works, its limitations, and modern alternatives for businesses.
August 4, 2025
6 mins to read
K-12 Education Moving to the Cloud Unified Communications
Explore the best communication systems for schools, including messaging apps, mass notifications, and staff tools.
August 1, 2025
6 mins to read
Business Phone Service K-12 Education
Explore what to look for in telephone systems for schools, including safety features, call management tools, and integration capabilities.
July 30, 2025
5 mins to read