Services

Intermedia's suite of cloud business applications integrates the essential IT tools that companies need to do business, including email, voice, file backup and sharing, conferencing, instant messaging, identity and access management, mobility, security and archiving – all delivered by a single provider and integrated into one control panel.

Our Newest Posts

View post: AI Tools for Lawyers

AI Tools for Lawyers

Explore how AI legal tools are transforming the legal profession. Discover the top use cases and benefits of adopting AI tools for lawyers.

August 11, 2025

6 mins to read

View post: Chatbots in Retail: Uses and Benefits

Chatbots in Retail: Uses and Benefits

Discover how a retail chatbot can improve customer service, boost sales, and streamline operations. Learn key use cases and implementation tips.

August 9, 2025

5 mins to read

View post: Unlock Your Business Email Potential with Intermedia Intelligent Archiving

Unlock Your Business Email Potential with Intermedia Intelligent Archiving

Archive email, chat, voice & more in one platform with Intermedia Intelligent Archiving—simplify compliance, boost security, and utilize AI insights.

August 7, 2025

2 mins to read

View post: What Is Customer Service Automation?

What Is Customer Service Automation?

What is customer service automation? Learn how automated customer service works, its benefits, key technologies, and how to implement it in your business.

August 6, 2025

6 mins to read

View post: What Is a POTS Line?

What Is a POTS Line?

What is a POTS line and why is it being phased out? Learn how Plain Old Telephone Service works, its limitations, and modern alternatives for businesses.

August 4, 2025

6 mins to read

View post: Digital Communication Channels for Schools

Digital Communication Channels for Schools

Explore the best communication systems for schools, including messaging apps, mass notifications, and staff tools.

August 1, 2025

6 mins to read

View post: School Telephone Systems: What to Look For

School Telephone Systems: What to Look For

Explore what to look for in telephone systems for schools, including safety features, call management tools, and integration capabilities.

July 30, 2025

5 mins to read

View post: What are the Best Phone Systems for Schools?

What are the Best Phone Systems for Schools?

Explore the best phone system for schools with features that improve safety, communication, and scalability across campuses.

July 28, 2025

5 mins to read

View post: AI Virtual Assistants: What They Are and How Businesses Can Benefit

AI Virtual Assistants: What They Are and How Businesses Can Benefit

Learn what an AI virtual assistant is and how businesses use them to boost efficiency, improve customer service, and reduce operational costs.

July 25, 2025

6 mins to read

View post: CPaaS vs. UCaaS: Which Tech Is Right for Your Business?

CPaaS vs. UCaaS: Which Tech Is Right for Your Business?

Compare UCaaS vs CPaaS to find out which cloud communication solution fits your business needs. Learn how to evaluate both and decide based on use case and goals.

July 18, 2025

6 mins to read

View post: How to Use AI for Better Operational Efficiency

How to Use AI for Better Operational Efficiency

Explore how AI for operational efficiency helps businesses streamline processes, reduce waste, and make smarter decisions across departments.

July 16, 2025

6 mins to read

View post: Seven 2025 Customer Experience Trends to Have on Your Radar

Seven 2025 Customer Experience Trends to Have on Your Radar

Explore 2025 customer experience trends and why they matter. Learn about how the right technology makes them easier to achieve.

July 14, 2025

5 mins to read