Our Newest Posts
AI Tools for Small Businesses
Explore AI tools for small business success. Learn how AI boosts productivity, marketing, customer service, and decision-making for long-term growth.
October 10, 2025
5 mins to read
Smarter AI, Simplified: Introducing AI Subscriptions for Intermedia Contact Center
Artificial intelligence is transforming how contact centers operate. For years, capabilities like real-time transcription, post-call summaries, sentiment analysis, coaching prompts, and […]
October 9, 2025
3 mins to read
How to Archive Teams Chats
Learn how to archive Microsoft Teams Chats, when to save vs. export, and how Intermedia helps automate compliance, retention, and secure message search.
October 8, 2025
6 mins to read
9 Hosted Exchange Benefits for Businesses
Explore the top benefits of hosted exchange and how it can enhance security, efficiency, and collaboration for your business with Intermedia.
October 3, 2025
6 mins to read
13 Onboarding Tips for Contact Center Agents
Discover 13 essential tips for effective contact center agent onboarding to improve training, engagement, and retention for a successful customer service team.
October 1, 2025
7 mins to read
How to Measure and Improve Your Customer Retention Rate
Learn how to measure client retention and improve your rate with simple formulas, key metrics, and proven strategies.
September 29, 2025
5 mins to read
Secure Video Conferencing Guide
Discover best practices for secure video conferencing and learn how to ensure compliance with the right tools and strategies.
September 19, 2025
6 mins to read
What Are Email Security Gateway Solutions?
Learn what email security gateway solutions are, how they work, and why they matter when it comes to protecting business communication.
September 17, 2025
6 mins to read
Strengthen Your Compliance With Email Archiving
Learn how email compliance archiving helps businesses meet regulations, secure communication, and simplify audits.
September 15, 2025
6 mins to read
Contact Center Legal Services Unified Communications
How to Start a Virtual Law Firm
Learn how to launch a virtual legal office with the right technology, secure workflows, and client-first practices. Build a law firm that runs efficiently online.
September 12, 2025
7 mins to read
Auto Dealers Contact Center Unified Communications
All-in-One Communication Solutions for Car Dealerships
See how modern phone systems for car dealerships boost sales, improve customer service, and unify communication across locations with all-in-one solutions.
September 10, 2025
5 mins to read
How to Foster Collaboration in the Workplace
Discover practical strategies to strengthen collaboration in the workplace, improve communication, and create a more productive and connected team.
September 8, 2025
7 mins to read