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Intermedia's suite of cloud business applications integrates the essential IT tools that companies need to do business, including email, voice, file backup and sharing, conferencing, instant messaging, identity and access management, mobility, security and archiving – all delivered by a single provider and integrated into one control panel.

Our Newest Posts

View post: How to Start a Virtual Law Firm

How to Start a Virtual Law Firm

Learn how to launch a virtual legal office with the right technology, secure workflows, and client-first practices. Build a law firm that runs efficiently online.

September 12, 2025

7 mins to read

View post: All-in-One Communication Solutions for Car Dealerships

All-in-One Communication Solutions for Car Dealerships

See how modern phone systems for car dealerships boost sales, improve customer service, and unify communication across locations with all-in-one solutions.

September 10, 2025

5 mins to read

View post: How to Foster Collaboration in the Workplace

How to Foster Collaboration in the Workplace

Discover practical strategies to strengthen collaboration in the workplace, improve communication, and create a more productive and connected team.

September 8, 2025

7 mins to read

View post: Unlocking the Microsoft Teams Opportunity for Service Providers 

Unlocking the Microsoft Teams Opportunity for Service Providers 

Microsoft Teams has become the dominant collaboration platform, surpassing 320 million monthly active users and capturing nearly 46% of the global UC&C market. Yet despite its massive […]

September 4, 2025

1 min to read

View post: A Guide to Improve Lawyer and Client Communication

A Guide to Improve Lawyer and Client Communication

Discover strategies to strengthen lawyer and client communication through clear expectations, active listening, and secure tools that build trust and improve outcomes.

September 2, 2025

6 mins to read

View post: How to Enable Proactive Customer Service

How to Enable Proactive Customer Service

Learn how to enable proactive customer service, improve CX, and reduce inbound volume with strategic outreach.

August 29, 2025

5 mins to read

View post: Call Center Speech Analytics: Why You Need It

Call Center Speech Analytics: Why You Need It

Learn why speech analytics in the call center improves agent performance, ensures compliance, and enhances customer experience.

August 27, 2025

6 mins to read

View post: 8 Use Cases for AI in Contact Centers

8 Use Cases for AI in Contact Centers

Explore key AI use cases in contact centers, from automating responses to improving agent performance, all while enhancing service and reducing costs.

August 20, 2025

6 mins to read

View post: How Contact Center AI Is Transforming Sales & Service

How Contact Center AI Is Transforming Sales & Service

Explore how AI in the contact center is transforming sales and service teams by automating tasks, improving response quality, and delivering smarter customer support.

August 18, 2025

6 mins to read

View post: AI Tools for Lawyers

AI Tools for Lawyers

Explore how AI legal tools are transforming the legal profession. Discover the top use cases and benefits of adopting AI tools for lawyers.

August 11, 2025

6 mins to read

View post: Chatbots in Retail: Uses and Benefits

Chatbots in Retail: Uses and Benefits

Discover how a retail chatbot can improve customer service, boost sales, and streamline operations. Learn key use cases and implementation tips.

August 9, 2025

5 mins to read

View post: Unlock Your Business Email Potential with Intermedia Intelligent Archiving

Unlock Your Business Email Potential with Intermedia Intelligent Archiving

Archive email, chat, voice & more in one platform with Intermedia Intelligent Archiving—simplify compliance, boost security, and utilize AI insights.

August 7, 2025

2 mins to read