Unified Communications

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View post: Supporting UCaaS Partners’ Customer Experience

Supporting UCaaS Partners’ Customer Experience

Learn how we support our UCaaS partners in multiple ways. Our collaboration with them leads to improving the customer experience.

October 13, 2021

5 mins to read

View post: Got Questions About UcaaS? We Have Answers

Got Questions About UcaaS? We Have Answers

Considering unified communications but not sure if it’s right for your business? Learn the answers to common UCaaS questions.

September 22, 2021

5 mins to read

View post: Why Cloud Communications Rose During Pandemic

Why Cloud Communications Rose During Pandemic

The cloud communications industry is expected to continue experiencing explosive growth and defining its impact during COVID is so important.

August 23, 2021

5 mins to read

View post: Easy VoIP Setup Supports Work from Wherever

Easy VoIP Setup Supports Work from Wherever

VoIP (voice over IP) advances the accessibility of voice services. See how an easy VoIP setup can support a work from wherever model.

August 4, 2021

5 mins to read

View post: Implementing UCaaS: Expectations vs. Reality

Implementing UCaaS: Expectations vs. Reality

Implementing UCaaS can be challenging without the proper support. Find out the potential differences between expectations and reality.

July 27, 2021

5 mins to read

View post: Improve Customer Experience with Collaboration

Improve Customer Experience with Collaboration

Customers today expect efficient, fast service. They want streamlined solutions to their problems and total flexibility when it comes to communication channels. This means your employees […]

June 28, 2021

5 mins to read

View post: The Business Case for UCaaS

The Business Case for UCaaS

Every organization wants to provide effective communication and collaboration tools to its employees. Often, companies use a mix of different tools that don’t always integrate or create […]

June 17, 2021

5 mins to read

View post: Intermedia Helps Animal Hospital and Pet Resort Stay Connected from Anywhere

Intermedia Helps Animal Hospital and Pet Resort Stay Connected from Anywhere

People love their pets and pet-lovers know that their dog or cat is a genuine member of the family. When pet-owners choose a care provider for their much-loved family members, trust is a key imperative for the provider they select. Dr. Brittany Simpson and her husband Andrew Simpson, owners of the Page Point Animal Hospital & Pet Resort, knew this full well and they designed their business to deliver a positive experience for both pets and their owners. I had the pleasure of speaking with the Simpsons, along with Elsa, their four-legged brand ambassador.

June 16, 2021

5 mins to read

View post: Why Cloud Phone Systems Are the Future

Why Cloud Phone Systems Are the Future

The modernization and digitization of communications accelerated in the last year. As companies had to shift to a remote workforce, they found that critical tools and platforms needed to be […]

June 8, 2021

5 mins to read

View post: VoIP Installation with the Right Partner

VoIP Installation with the Right Partner

Making the switch to VoIP for business communications can lead to several advantages. However, you’ll want to know what to expect. What does the VoIP installation process look like? How long will it take to get set up, and what type of disruption will your employees and customers face?

May 11, 2021

5 mins to read

View post: Types of UCaaS Architectures Explained

Types of UCaaS Architectures Explained

A UCaaS (Unified Communications as a Service) platform serves as a centralized application for all your communication tools. Deploying such a solution can deliver many benefits for businesses, including greater productivity, reduced costs, and easier collaboration. If you’re considering such a system, you’ll also want to know about the different types of UCaaS architecture—single, multi, and hybrid.

April 27, 2021

5 mins to read

View post: Why Become a UCaaS Reseller?

Why Become a UCaaS Reseller?

Providing robust communications solutions can be challenging for some organizations. Seeking out specific platform partners can elevate product offerings and ensure profitability. In the space of unified communications (UC), companies can become UCaaS (unified communications as a service) resellers.

March 15, 2021

5 mins to read