Unified Communications

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View post: UCaaS vs. VoIP: What’s the Difference?

UCaaS vs. VoIP: What’s the Difference?

Discover the key differences between UCaaS and VoIP to help your business choose the best communication solution for improved collaboration and efficiency.

January 2, 2020

4 mins to read

View post: 4 Benefits of VoIP for Business

4 Benefits of VoIP for Business

Discover four key benefits of VoIP for businesses including cost savings, scalability, mobility, and improved communication efficiency. Learn more.

December 30, 2019

4 mins to read

View post: How Much Is Your Old Phone System Costing You?

How Much Is Your Old Phone System Costing You?

Switching to a cloud-based phone system can save your business money while providing modern features that legacy systems simply can’t match.

December 23, 2019

4 mins to read

View post: The ROI of Cloud-Based Phone Systems

The ROI of Cloud-Based Phone Systems

Understand the ROI of cloud-based phone systems and how they can reduce costs, improve productivity, and support your business growth. Learn more.

December 17, 2019

4 mins to read

View post: Protect Against Robocalls

Protect Against Robocalls

Though many safeguards have been put in place to keep email spam away, robocalls are becoming more prevalent than ever; some would call it an epidemic.

November 5, 2019

5 mins to read

View post: Why Your Contact Center Should Be Cloud-Based

Why Your Contact Center Should Be Cloud-Based

Many believe upfront CapEx beats cloud fees, but total costs show cloud services save money over time while offering greater value and flexibility.

October 21, 2019

5 mins to read

View post: Revolutionize CX with Advanced Integrations

Revolutionize CX with Advanced Integrations

Ranked highly as both an Innovation and Growth Leader, Intermedia scored in the top 5 overall, beating out the likes of Vonage, 8×8, Verizon, and Comcast.

September 11, 2019

3 mins to read

View post: Intermedia: Top Hosted IP Telephony Provider

Intermedia: Top Hosted IP Telephony Provider

Intermedia’s new service for Unite customers, Spam Caller Protection, detects calls originated by autodialers and recognizes known spammers and scammers.

July 18, 2019

4 mins to read

View post: New Intermedia Unite Auto Attendant

New Intermedia Unite Auto Attendant

The latest iteration of the Intermedia Unite Auto Attendant, rolling out to all of our customers over the next couple of months, was built on a brand-new platform. It has several enhancements that make it easier to use and make it more powerful than ever before.

June 25, 2019

2 mins to read

View post: Intermedia Unite™ Envision Partner Dashboard

Intermedia Unite™ Envision Partner Dashboard

When Unite senses any type of problem – it notifies you, according to YOUR specifications. Simply decide which types of events you want to be notified of (negative trends or the number of poor connections.) Then, decide who should be notified.

May 2, 2019

2 mins to read

View post: Intermedia Unite User Import Tool

Intermedia Unite User Import Tool

In order to help our partners and customers to have a better onboarding experience, we’ve developed an all-new, faster and more efficient method of importing users into Intermedia Unite

April 16, 2019

1 min to read

View post: Introducing Receptionist View for Unite

Introducing Receptionist View for Unite

With a few simple clicks, receptionist, administrative assistants and business operators can now provide the best-in-class experience your customers and your organization deserve.

March 28, 2019

1 min to read