Unified Communications

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View post: VoIP Installation with the Right Partner

VoIP Installation with the Right Partner

Making the switch to VoIP for business communications can lead to several advantages. However, you’ll want to know what to expect. What does the VoIP installation process look like? How long will it take to get set up, and what type of disruption will your employees and customers face?

May 11, 2021

5 mins to read

View post: Types of UCaaS Architectures Explained

Types of UCaaS Architectures Explained

A UCaaS (Unified Communications as a Service) platform serves as a centralized application for all your communication tools. Deploying such a solution can deliver many benefits for businesses, including greater productivity, reduced costs, and easier collaboration. If you’re considering such a system, you’ll also want to know about the different types of UCaaS architecture—single, multi, and hybrid.

April 27, 2021

5 mins to read

View post: Why Become a UCaaS Reseller?

Why Become a UCaaS Reseller?

Providing robust communications solutions can be challenging for some organizations. Seeking out specific platform partners can elevate product offerings and ensure profitability. In the space of unified communications (UC), companies can become UCaaS (unified communications as a service) resellers.

March 15, 2021

5 mins to read

View post: Intermedia Unite: PC Mag Editors’ Choice Winner

Intermedia Unite: PC Mag Editors’ Choice Winner

The team at Intermedia focuses every day on delivering a unified communication as a service (UCaaS) platform that delivers on the needs of businesses, big and small. We are honored that our never-ending commitment to providing a communications solution that is highly reliable, secure, easy-to-manage and use, and allows users to connect how they want, when they want, from wherever they want, has once again been recognized by PC Magazine with its prestigious Editors’ Choice award. Intermedia Unite, available on both Android and iOS platforms, is our flagship UCaaS product and combines a full-featured business phone with video conferencing, chat, contact center, file management, and more. In addition to again being named an Editors’ Choice, PCMag’s reviewers gave Unite a rating of 4.5/5 stars – placing it at the top of all UCaaS solutions.

March 10, 2021

4 mins to read

View post: Using Phone Metrics for Business Decisions

Using Phone Metrics for Business Decisions

The world of business has become very data-driven. Almost every aspect of a company is improvable when you look at the metrics behind it. Your phone communications are no different. Phone metrics can deliver vital insights that, in turn, help you make better business decisions.

March 8, 2021

5 mins to read

View post: What Is SIP Trunking?

What Is SIP Trunking?

Internet-based phone systems hold a huge advantage over traditional phones. They enable businesses to save money, scale faster, and they help to streamline communications. One of the most popular modern phone solutions for business is SIP trunking (sessions initiation protocol).

February 2, 2021

4 mins to read

View post: Capitalize on UCaaS Customer Demand

Capitalize on UCaaS Customer Demand

UCaaS resellers are seeing an explosion in the UCaaS market. As a UCaaS reseller, here’s how you can capitalize on the growing demand for UCaaS solutions.

January 21, 2021

4 mins to read

View post: Unified Communications Reshaping Workforce

Unified Communications Reshaping Workforce

With unified communications (UC), remote teams can stay connected from anywhere. UC technology puts all business communication tools in one place, streamlining work communication and collaboration. In 2020, organizations turned to technology to help them function while employees worked from home in larger numbers than ever. One of the most widely adopted tools has been UC, and specifically, UC as a service.

January 18, 2021

4 mins to read

View post: Small Business VoIP Services Reduce Costs

Small Business VoIP Services Reduce Costs

Small business owners shouldn’t have small demands when it comes to their communication platforms. You deserve features that are efficient and effective. VoIP (voice over IP) may benefit but not at a big price. If you’re wondering about small business VoIP services, we’re sharing with you why making the switch can give you a significant advantage.

January 6, 2021

4 mins to read

View post: UCaaS Solutions for Small Business

UCaaS Solutions for Small Business

Unified Communications as a Service can unlock a lot of doors for small businesses. Flexible, mobile, and easy to implement, this is one solution that has become even more useful in 2020 for companies forced to work remotely. UCaaS solutions for small business offer a way for teams to communicate, collaborate, and to stay productive from anywhere.

January 4, 2021

4 mins to read

View post: Equipping Your Organization for Collaboration

Equipping Your Organization for Collaboration

Asking successful CEOs what got them to the top, they’ll probably admit that it was always a group effort. While strategy, direction, and leadership can guide an enterprise to global success, it usually depends on a team of dedicated professionals that work to make that vision a reality.

November 2, 2020

4 mins to read

View post: On-Premises vs. Cloud Phone Systems

On-Premises vs. Cloud Phone Systems

Host on-premise or on the cloud? This is a common consideration for many business owners and communication managers looking to upgrade their enterprise’s phone system in this digital era.

October 30, 2020

4 mins to read