Business interest

Information about various business topics that impact specific audiences like service providers, VARs, MSPs, and regulated companies.

Our Newest Posts

View post: Are Your Emails HIPAA Compliant?

Are Your Emails HIPAA Compliant?

Ideally, your email exchange provider will offer a portfolio of communication tools. Integrating all your communications and file sharing into one HIPAA compliant environment makes things less cumbersome for you.

August 19, 2020

4 mins to read

View post: Video Conferencing Security Best Practices

Video Conferencing Security Best Practices

Here at Intermedia AnyMeeting, we’re dedicated to providing users with a safe and secure video conferencing experience from their office, home, and anywhere in between. Read this blog to learn how to keep your meetings secure.

April 10, 2020

4 mins to read

View post: Support Customers with Virtual Contact Center

Support Customers with Virtual Contact Center

In a changing world that’s forever transformed how we work, you may be worried about how you’ll continue to provide support without a physical contact center. The good news is that technology and contact center software offer you the ability to support customers virtually. For an inside scoop on how to successfully support customers virtually, we’ve gathered some tips from our own customer support leads.

April 1, 2020

4 mins to read

View post: UCaaS vs. VoIP: What’s the Difference?

UCaaS vs. VoIP: What’s the Difference?

In seeking out communication tools for your company, you’ve probably come across the terms Unified Communications as a Service (UCaaS) and voice over internet protocol (VoIP). While VoIP has been the standard for many years, UCaaS is relatively new. So, what’s the difference? Let’s explore UCaaS vs. VoIP so that you can be informed in making the best buying decision for your organization.

January 2, 2020

4 mins to read

View post: 4 Benefits of VoIP for Business

4 Benefits of VoIP for Business

Using VoIP instead of a traditional phone system offers wide-ranging advantages to businesses, which is why so many companies are making the switch. A 2019 Future Market Insights study projected corporate VoIP subscribers worldwide to reach 204.8 billion by 2020. The benefits of VoIP, or Voice over Internet Protocol, go far beyond easier communication and reduced costs. They can help your company remain competitive and thrive in the digital age.

December 30, 2019

4 mins to read

View post: Why VoIP Solutions Work Best for Remote Teams

Why VoIP Solutions Work Best for Remote Teams

In the modern world, flexibility has become a significant element in how employees work. Technology provides workers with the ability to do their jobs from anywhere. A survey from the International Workplace Group (IWG) found that 70% of employees work at least one day of the week remotely. Remote working has certainly changed workplace dynamics, including those related to communications. Many organizations have found that VoIP solutions work best for remote teams.

December 12, 2019

4 mins to read

View post: Cloud Backup vs. Storage vs. Synching

Cloud Backup vs. Storage vs. Synching

The Cloud offers too many pros to businesses and enterprises not to use it. But, the reality is that making the digital leap to cloud solutions can get a little messy.

October 22, 2019

5 mins to read

View post: Why Your Contact Center Should Be Cloud-Based

Why Your Contact Center Should Be Cloud-Based

Jerry believed as many do, that an upfront CapEx (capital expense) investment would be ultimately less expensive than the monthly recurring costs associated with cloud-based service. While this may seem logical at first glance, it’s not a true reflection of the difference between the purchase price and the actual total cost of ownership.

October 21, 2019

5 mins to read

View post: Intermedia: Top Hosted IP Telephony Provider

Intermedia: Top Hosted IP Telephony Provider

Intermedia’s new service for Unite customers, Spam Caller Protection, detects calls originated by autodialers and recognizes known spammers and scammers.

July 18, 2019

4 mins to read