Business interest

Information about various business topics that impact specific audiences like service providers, VARs, MSPs, and regulated companies.

Our Newest Posts

View post: White-Label Hosted PBX: Everything You Need To Know

White-Label Hosted PBX: Everything You Need To Know

White-label hosted PBX systems offer managed service providers an excellent way to boost revenue and add value for their clients. Discover the advantages here.

June 5, 2023

6 mins to read

View post: The Ultimate Guide to Understanding How a Hosted Contact Center Works

The Ultimate Guide to Understanding How a Hosted Contact Center Works

If you want to enhance your customer support, you may be wondering if it’s worth it to invest in a hosted contact center. Learn more about the service here.

May 30, 2023

5 mins to read

View post: What Is VoIP, and Why Does It Matter for Your Business?

What Is VoIP, and Why Does It Matter for Your Business?

If your business lacks unified communications or still relies on landlines, a better option is available. What is VoIP able to do to help you?

May 29, 2023

6 mins to read

View post: Enhancing Patient Care and Communication: Intermedia Healthcare Solutions Introduces Key EHR Integrations within Intermedia Intelligent Contact Center

Enhancing Patient Care and Communication: Intermedia Healthcare Solutions Introduces Key EHR Integrations within Intermedia Intelligent Contact Center

Intermedia’s Healthcare Solutions practice has one key mission: enhance patient care by improving healthcare communications and workflows. To that end, we are excited to announce that new […]

May 17, 2023

3 mins to read

View post: Does Your Business Need Cloud Phone Services?

Does Your Business Need Cloud Phone Services?

Learn why cloud phone services offer clear and reliable communications that help businesses facilitate internal collaboration and improve customer service.

May 9, 2023

6 mins to read

View post: 3 ROI-Driven White Label VoIP Reseller Programs

3 ROI-Driven White Label VoIP Reseller Programs

The best white-label VoIP reseller programs allow managed service providers to offer an excellent hosted phone service. Discover the top three available.

May 8, 2023

5 mins to read

View post: Why Small and Medium-Sized Businesses Should Consider Cloud-Based Phone Systems

Why Small and Medium-Sized Businesses Should Consider Cloud-Based Phone Systems

As a small or medium-sized business owner, you may think that a cloud-based phone system is unnecessary or too expensive for your needs. However, cloud-based phone systems are usually much […]

May 2, 2023

3 mins to read

View post: Do YOU Need To Get a Business Phone Service?

Do YOU Need To Get a Business Phone Service?

Since practically everyone has a mobile phone, you might consider forgoing a business phone service. Find out how a dedicated phone line enhances your company.

May 1, 2023

5 mins to read

View post: Introducing AI Interaction Summary – Harnessing Generative AI to Enhance Contact Center Efficiency and Productivity

Introducing AI Interaction Summary – Harnessing Generative AI to Enhance Contact Center Efficiency and Productivity

As a business owner or decision maker, you understand the importance of running an efficient, productive, and profitable operation, with happy employees and customers at the forefront of […]

April 26, 2023

2 mins to read

View post: Cloud Communications + AI = Win Win Win for Small and Medium-sized Businesses

Cloud Communications + AI = Win Win Win for Small and Medium-sized Businesses

As a small or medium-sized business owner or decision maker, you know that effective communication with your customers is critical for success. However, keeping up with the demands of modern […]

April 17, 2023

2 mins to read

View post: Intermedia Archiving – Why retention-based archiving is a better approach for businesses than just storing data

Intermedia Archiving – Why retention-based archiving is a better approach for businesses than just storing data

As businesses adopt UC platforms to improve collaboration and productivity, important conversations and interactions take place across a myriad of communication channels such as chat, SMS, […]

April 14, 2023

3 mins to read

View post: Intermedia AI Guardian: Leveraging AI to Protect Against AI-Powered Email Attacks

Intermedia AI Guardian: Leveraging AI to Protect Against AI-Powered Email Attacks

In today’s digital age, email remains one of the most common communication channels for businesses. However, this makes it a prime target for cybercriminals who exploit email […]

April 13, 2023

3 mins to read