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Intermedia's suite of cloud business applications integrates the essential IT tools that companies need to do business, including email, voice, file backup and sharing, conferencing, instant messaging, identity and access management, mobility, security and archiving – all delivered by a single provider and integrated into one control panel.

Our Newest Posts

View post: 4 Ways Outbound Contact Centers Boost Sales

4 Ways Outbound Contact Centers Boost Sales

Learn how outbound contact centers boost sales with lead generation, customer retention, and targeted outreach strategies.

February 3, 2025

6 mins to read

View post: White-Label Communications: Perfect Fit for UCaaS Resellers

White-Label Communications: Perfect Fit for UCaaS Resellers

Explore how white-label communications can transform your UCaaS reselling strategy with customized solutions.

January 30, 2025

6 mins to read

View post: A Guide to VoIP & Unified Communications

A Guide to VoIP & Unified Communications

Discover how VoIP Unified Communications can streamline collaboration, boost productivity, and enhance flexibility for businesses of all sizes.

January 28, 2025

5 mins to read

View post: On-Premises vs. Cloud Phone Systems: Which One Is Right for Your Business?

On-Premises vs. Cloud Phone Systems: Which One Is Right for Your Business?

Compare the benefits of an on premise phone system vs cloud to determine the best communication solution for your business.

January 25, 2025

8 mins to read

View post: 7 Call Center Employee Engagement Tips

7 Call Center Employee Engagement Tips

Explore effective strategies to boost call center employee engagement and transform your team’s performance.

January 23, 2025

5 mins to read

View post: Predictive Dialer vs. Auto Dialer: A Guide

Predictive Dialer vs. Auto Dialer: A Guide

Compare predictive dialers vs. auto dialers in this guide to understand their features, differences, and how to choose the best solution for your business.

January 21, 2025

5 mins to read

View post: 7 Benefits of Omni Channel Customer Service

7 Benefits of Omni Channel Customer Service

Discover the benefits of omnichannel customer service, from boosting satisfaction to driving retention and revenue, with seamless, unified customer experiences.

January 17, 2025

5 mins to read

View post: Self Service IVR: Customer Experience Best Practices

Self Service IVR: Customer Experience Best Practices

Learn best practices for implementing IVR self-service to improve customer experience, streamline operations, and maximize efficiency in your business.

January 14, 2025

5 mins to read

View post: 12 Benefits of VoIP for Small Businesses

12 Benefits of VoIP for Small Businesses

Explore how VoIP solutions for small businesses reduce costs, boost flexibility, and enhance communication with advanced, affordable features.

January 13, 2025

8 mins to read

View post: White-Label Hosted PBX: What to Know

White-Label Hosted PBX: What to Know

Discover how a white-label hosted PBX can help MSPs expand services, boost profitability, and strengthen client relationships—all under your own brand.

January 10, 2025

9 mins to read

View post: Microsoft 365 vs. Hosted Exchange: Which Fits Your Enterprise Unified Communications Needs?

Microsoft 365 vs. Hosted Exchange: Which Fits Your Enterprise Unified Communications Needs?

Compare Microsoft 365 and Hosted Exchange to choose the best email solution for your enterprise unified communications strategy.

January 9, 2025

6 mins to read

View post: What Is a White-Label Hosted VoIP Service?

What Is a White-Label Hosted VoIP Service?

Discover how a white-label VoIP platform can boost scalability, cut costs, and enhance customer experience, offering businesses a streamlined communication solution.

January 8, 2025

8 mins to read