Our Newest Posts
What Is a Virtual Phone System?
Discover what a virtual phone system is, how it works, and why it’s a cost-effective, flexible solution for modern business communications. Learn more.
March 19, 2024
5 mins to read
The Art of Personalization in Elevating the Customer Experience and the Tools That Make It Easier Than Ever
A 2021 survey from McKinsey & Company discovered that 71% of shoppers expect personalized interactions. Discover how to exceed customer expectations.
March 15, 2024
6 mins to read
Enhance Communications with Call Routing
Learn how automated call routing can enhance your company’s communications by directing calls efficiently and improving customer experience with Intermedia.
March 13, 2024
6 mins to read
Celebrating Women’s Leadership and Growth
Learn from Irina Shamkova, EVP of Product Management, as she shares her leadership journey and vision shaping innovative product development at Intermedia.
March 8, 2024
6 mins to read
Overcoming Communications Challenges
Overcome major business communication challenges by switching to cloud solutions now, improving reliability, scalability, and team collaboration.
March 6, 2024
3 mins to read
What Is an Auto Attendant?
What is auto attendant technology? Learn how automated call routing can improve customer service, reduce wait times, and increase call handling efficiency.
March 5, 2024
5 mins to read
Cultivating Daily Team Appreciation
At Intermedia, employee appreciation is a core cultural value, fostering a supportive environment where every team member feels valued and celebrated daily.
March 1, 2024
2 mins to read
Best Cloud Calling Services for Business
The quality of your communications service means everything to the success of your business. Discover the best cloud calling service for your company.
February 28, 2024
5 mins to read
Contact Center Solutions: The Complete Guide
Explore how cloud contact center solutions enhance customer experience with omnichannel capabilities and streamline your team’s workflow and success.
February 24, 2024
5 mins to read
Compliance Healthcare Security
Improving Patient Interactions with EHR
When Electronic Health Record (EHR) platforms are integrated with contact centers, healthcare organizations are able to prioritize customer experiences.
February 23, 2024
3 mins to read
Logistics & Transportation Unified Communications
Unlock UCaaS for Your SMB
Faced with an aging phone system, Metropolitan Van and Storage (Metro) turned to long-time partner ATS Communications for a modern solution. Learn more.
February 22, 2024
3 mins to read
Upholstery Co. Relies on Cloud During COVID
Many companies are replacing on-premises phone systems with cloud solutions to increase mobility, efficiency, and reduce IT overhead costs. Learn more.
February 22, 2024
4 mins to read