Our Newest Posts
Employees Unified Communications
CPaaS vs. UCaaS: Which Tech Is Right for Your Business?
Compare UCaaS vs CPaaS to find out which cloud communication solution fits your business needs. Learn how to evaluate both and decide based on use case and goals.
July 18, 2025
6 mins to read
How to Use AI for Better Operational Efficiency
Explore how AI for operational efficiency helps businesses streamline processes, reduce waste, and make smarter decisions across departments.
July 16, 2025
6 mins to read
Moving to the Cloud Unified Communications
What is Hosted VoIP?
Learn what hosted VoIP is, how it works, and why businesses are switching to cloud-based phone systems.
July 11, 2025
6 mins to read
10 Key Customer Engagement Metrics to Measure
Discover 10 essential customer engagement metrics to track satisfaction, loyalty, and behavior. Learn how to measure what matters and improve customer experience.
July 9, 2025
6 mins to read
Auto Dealers Contact Center Support
Automotive Call Center Benefits
Explore the top benefits of automotive call center services for dealerships and service centers, from improved response times to better customer retention.
June 27, 2025
5 mins to read
AI Contact Center Employees Financial Services
Financial Services Customer Experience Trends 2025
Explore the top customer experience trends shaping financial services in 2025, from AI-driven personalization to omnichannel engagement and trust-based innovation.
June 25, 2025
6 mins to read
Intermedia Earns Great Place to Work® Certification for the 4th Year – And Named One of Fortune’s Best Workplaces in the Bay Area!
We’re proud to share that Intermedia has once again been certified as a Great Place to Work® – marking our fourth year in a row earning that recognition. We’re also excited to be […]
June 23, 2025
3 mins to read
Compliance Email Security Security
What is Business Email Compromise (BEC)?
Learn how to safeguard your business with effective business email compromise protection strategies and understand the potential impacts of BEC attacks.
June 20, 2025
6 mins to read
How Can I Protect My Business Against Ransomware?
Discover key strategies for business ransomware protection, including the benefits of cloud communications and essential preventative measures.
June 13, 2025
5 mins to read
Onboarding & Migration Unified Communications
Why CMOs Rely on Tech to Succeed in 2025
Business success depends on the right technology you use. CMOs should rely on technology to do this. Find out the link between a CMO and technology.
June 6, 2025
5 mins to read
Why You Should Add a White Label VoIP App to Your Business Offering
Discover how a white label VoIP app can help you expand your services, grow revenue, and retain customers under your own brand.
May 19, 2025
5 mins to read
How To Be a Successful SIP Trunking Reseller
Businesses are moving away from traditional phone systems and turning to more flexible, cost-efficient alternatives. SIP trunking offers a scalable way to manage voice services over the […]
May 12, 2025
6 mins to read