Our Newest Posts
Business Communications Contact Center Customer Experience
CMOs Learn from Contact Center Software
In our customer-centric world, customer experience (CX) reigns supreme. Better CX is linked to higher revenue, increased loyalty, and an overall boost to business performance. The problem […]
October 4, 2021
5 mins to read
Does Cloud Communications Make Sense Post-COVID?
Learn about the reasons for using cloud-based communications solutions in a post-COVID business world.
September 27, 2021
5 mins to read
Business Communications Unified Communications
Got Questions About UcaaS? We Have Answers
Considering unified communications but not sure if it’s right for your business? Learn the answers to common UCaaS questions.
September 22, 2021
5 mins to read
Boost Teamwork in SMBs with Remote Employees
Be proactive to keep your remote employees engaged. Here are four virtual ways to boost teamwork that you can try.
September 6, 2021
5 mins to read
Business Communications Unified Communications
Why Cloud Communications Rose During Pandemic
The cloud communications industry is expected to continue experiencing explosive growth and defining its impact during COVID is so important.
August 23, 2021
5 mins to read
Features of Cloud Communications Platforms
When choosing a cloud communications platform for your business, certain features are a must-have. Find out what those are and why they matter.
July 22, 2021
5 mins to read
Law Firm Uses Modern Cloud Phone System
Those in the technology industry often reinvent themselves many times over to serve emerging needs. ImageNet Consulting is one of those organizations.
July 21, 2021
5 mins to read
Benefits of Cloud Communications for Manufacturers
The cloud is enabling manufacturers to boost connectivity and efficiency. Discover how cloud communications for manufacturers is driving change.
July 8, 2021
5 mins to read
Intermedia Raises Bar with AI Guardian
Having the right email protection in place is crucial to protecting your business against increasingly more sophisticated BEC attempts.
July 1, 2021
4 mins to read
ATS Communications Relies on Intermedia for a Strong Partnership
ATS has continued to evolve with these trends to ensure their customers have the highest quality and most reliable voice and collaboration platforms available.
June 29, 2021
5 mins to read
Business Communications Customer Experience Legal Services
Intermedia Contact Center Certifies for MS Team
A company’s phone system is integral to every aspect of its work. But without reliable technology that can easily adapt to the changing needs of a business, systems become outdated and frustrations, and costs, mount. So, what happens when a business meets this challenge?
May 19, 2021
5 mins to read
Business Communications Unified Communications
Types of UCaaS Architectures Explained
A UCaaS (Unified Communications as a Service) platform serves as a centralized application for all your communication tools. Deploying such a solution can deliver many benefits for businesses, including greater productivity, reduced costs, and easier collaboration. If you’re considering such a system, you’ll also want to know about the different types of UCaaS architecture—single, multi, and hybrid.
April 27, 2021
5 mins to read