Business interest

Information about various business topics that impact specific audiences like service providers, VARs, MSPs, and regulated companies.

Our Newest Posts

View post: What Is a VoIP Phone & How Does It Work?

What Is a VoIP Phone & How Does It Work?

Discover the magic of VoIP phones in our informative blog post. Understand the technology, its benefits, and how it transforms communication with Intermedia.

September 8, 2023

8 mins to read

View post: 10 Contact Center Technologies to Know

10 Contact Center Technologies to Know

Customer satisfaction is key to your company’s success. Learn which contact center technologies help you offer seamless support and boost brand perception.

August 31, 2023

5 mins to read

View post: Why Small Business VoIP System Makes Sense

Why Small Business VoIP System Makes Sense

Small business VoIP systems are the answer to any growing company’s communications needs. Discover the many ways this technology is superior to landline phones.

August 28, 2023

6 mins to read

View post: Making Internet Phone Services Work for You

Making Internet Phone Services Work for You

Internet phone services are the best way to keep your business connected in the modern era. Discover how to make your communications systems work for you.

August 5, 2023

6 mins to read

View post: Contact Center CRM: A Fresh Look

Contact Center CRM: A Fresh Look

Contact center CRM software is essential to helping your customer support achieve optimal performance. Discover everything you need to know about using a CRM.

August 3, 2023

6 mins to read

View post: Insights from Matador Networks on Cybersecurity

Insights from Matador Networks on Cybersecurity

Intermedia leaders discuss the critical role of cybersecurity and MSP partnerships in protecting businesses from evolving cyber threats and risks.

July 13, 2023

3 mins to read

View post: Transforming Business with SPARK AI Tech

Transforming Business with SPARK AI Tech

Intermedia leads in innovation with SPARK AI technology, helping businesses stay competitive and adapt quickly to today’s fast-changing technological landscape.

July 11, 2023

3 mins to read

View post: Tips for Choosing Contact Center Software

Tips for Choosing Contact Center Software

With dozens of solutions to choose from, deciding between contact center software companies can be daunting. Learn tips for selecting the right option.

June 29, 2023

5 mins to read

View post: Benefits of Interactive Voice Response (IVR)

Benefits of Interactive Voice Response (IVR)

Customers expect quick and accurate service from the brands they do business with. Learn how IVR can help you achieve this objective and the mistakes to avoid.

June 28, 2023

6 mins to read

View post: Best Virtual Contact Center Software Guide

Best Virtual Contact Center Software Guide

Support teams operate best with virtual contact center software, but evaluating different platforms can be challenging. Learn how to find the right one for you.

June 22, 2023

6 mins to read

View post: Finding the Best Business Email Service

Finding the Best Business Email Service

Email is critical for commerce, so you should have a platform that integrates well with your operations. Discover how to get the best business email service.

June 14, 2023

5 mins to read

View post: 12 Things You Can Do With a VoIP Phone System

12 Things You Can Do With a VoIP Phone System

A VoIP phone can do so many things for your organization that a full list might be endless. Discover at least 12 ways a VoIP system can enhance your operations.

June 12, 2023

6 mins to read