Business interest

Information about various business topics that impact specific audiences like service providers, VARs, MSPs, and regulated companies.

Our Newest Posts

View post: Understanding How a Hosted Contact Center Works

Understanding How a Hosted Contact Center Works

If you want to enhance your customer support, you may be wondering if it’s worth it to invest in a hosted contact center. Learn more about the service here.

May 30, 2023

5 mins to read

View post: What Is VoIP and Why It Matters

What Is VoIP and Why It Matters

If your business lacks unified communications or still relies on landlines, a better option is available. What is VoIP able to do to help you?

May 29, 2023

6 mins to read

View post: Enhancing Healthcare with EHR Integrations

Enhancing Healthcare with EHR Integrations

Intermedia Healthcare Solutions boosts patient care and communication with key EHR integrations within its Intelligent Contact Center platform.

May 17, 2023

3 mins to read

View post: Does Your Business Need Cloud Phone Services?

Does Your Business Need Cloud Phone Services?

Learn why cloud phone services offer clear and reliable communications that help businesses facilitate internal collaboration and improve customer service.

May 9, 2023

6 mins to read

View post: SMBs Should Consider Cloud Phone Systems

SMBs Should Consider Cloud Phone Systems

Cloud-based phone systems offer small and midsize businesses affordable, reliable service with advanced features and enhanced security. Learn more.

May 2, 2023

3 mins to read

View post: Mortgage Co. Serves Clients Better with Cloud

Mortgage Co. Serves Clients Better with Cloud

Discover how Intermedia’s AI solution enhances customer service, helping businesses provide personalized, efficient support and boost customer retention.

April 26, 2023

2 mins to read

View post: Cloud Communications + AI Benefits

Cloud Communications + AI Benefits

AI-powered communication features can ease the burden on small teams by automating routine tasks and improving customer engagement efficiency.

April 17, 2023

2 mins to read

View post: Double Recognition for Intermedia COO McCormick

Double Recognition for Intermedia COO McCormick

Learn why retention-based archiving with Intermedia Archiving offers businesses better data management and compliance compared to simple data storage solutions.

April 14, 2023

3 mins to read

View post: AI Guardian: Protect Against Email Attacks

AI Guardian: Protect Against Email Attacks

Email is vital for business but vulnerable to cyberattacks. Learn why traditional security falls short and how to better protect your email communications.

April 13, 2023

3 mins to read

View post: The Definitive Guide to Online Phone Service

The Definitive Guide to Online Phone Service

Many businesses believe that online phone service is now a necessity. Learn how unifying communications in a software service can benefit your organization.

April 11, 2023

5 mins to read

View post: AI and Cloud Communications: Boosting Employee Productivity

AI and Cloud Communications: Boosting Employee Productivity

The combination of AI and cloud communications is revolutionizing business workflows, enabling smarter, faster, and more efficient communication strategies.

April 10, 2023

3 mins to read

View post: 5 Cloud Platform Features Every Business Needs

5 Cloud Platform Features Every Business Needs

Operating communications in the cloud has become an essential component for many companies. Learn about the cloud platform features every business needs.

April 4, 2023

5 mins to read