Services

Intermedia's suite of cloud business applications integrates the essential IT tools that companies need to do business, including email, voice, file backup and sharing, conferencing, instant messaging, identity and access management, mobility, security and archiving – all delivered by a single provider and integrated into one control panel.

Our Newest Posts

View post: Understanding How a Hosted Contact Center Works

Understanding How a Hosted Contact Center Works

If you want to enhance your customer support, you may be wondering if it’s worth it to invest in a hosted contact center. Learn more about the service here.

May 30, 2023

5 mins to read

View post: What Is VoIP and Why It Matters

What Is VoIP and Why It Matters

If your business lacks unified communications or still relies on landlines, a better option is available. What is VoIP able to do to help you?

May 29, 2023

6 mins to read

View post: Switch to Cloud-Based Phone Systems and Reap These Benefits

Switch to Cloud-Based Phone Systems and Reap These Benefits

Every business understands the importance of communication. While there are many channels in which to do this, phone systems are still the most vital. Upgrading to cloud-based phone systems can provide your company with substantial benefits.

May 23, 2023

6 mins to read

View post: How To Choose the Best Contact Center Platform

How To Choose the Best Contact Center Platform

An excellent contact center platform helps you manage your inbound and outbound calls with ease. Find out how to pick the best service for your organization.

May 18, 2023

6 mins to read

View post: Enhancing Healthcare with EHR Integrations

Enhancing Healthcare with EHR Integrations

Intermedia’s Healthcare Solutions practice has one key mission: enhance patient care by improving healthcare communications and workflows. To that end, we are excited to announce that new […]

May 17, 2023

3 mins to read

View post: Top IVR Solutions to End Customer Service Woes

Top IVR Solutions to End Customer Service Woes

Excellent service can decide whether a customer stays loyal to your brand or goes somewhere else. Learn how IVR solutions can eliminate customer service woes.

May 16, 2023

5 mins to read

View post: Does Your Business Need Cloud Phone Services?

Does Your Business Need Cloud Phone Services?

Learn why cloud phone services offer clear and reliable communications that help businesses facilitate internal collaboration and improve customer service.

May 9, 2023

6 mins to read

View post: 3 ROI-Driven White Label VoIP Reseller Programs

3 ROI-Driven White Label VoIP Reseller Programs

The best white-label VoIP reseller programs allow managed service providers to offer an excellent hosted phone service. Discover the top three available.

May 8, 2023

5 mins to read

View post: What Complete Contact Center Solutions Look Like

What Complete Contact Center Solutions Look Like

Fulfilling customer needs requires effective contact center solutions. What comprises a complete software system? Discover the necessary features.

May 5, 2023

6 mins to read

View post: Guide to Cloud-Based Phone Services

Guide to Cloud-Based Phone Services

UCaaS enables you to offer your customers a reliable, feature-rich communica­tions platform that can be the mainstay of flexible hybrid and remote offices, today and in the future.

May 4, 2023

6 mins to read

View post: Why Businesses Switch to Cloud Phone Systems

Why Businesses Switch to Cloud Phone Systems

While traditional on-premises business phone systems may have been the norm in the past, cloud-based VoIP systems offer greater flexibility, cost-effectiveness, and advanced features that can benefit businesses of all sizes.

April 27, 2023

2 mins to read

View post: AI Powers Intermedia’s Communications

AI Powers Intermedia’s Communications

A cloud business phone system provides employees with the flexibility and mobility they need to be productive, while also allowing them to collaborate and communicate with their colleagues in real-time.

April 25, 2023

4 mins to read