Our Newest Posts
Contact Center AI: What Is It, and What Are Its Benefits?
Contact center AI is one of the fastest-growing uses of artificial intelligence in business. Find out what makes it distinct and what its primary benefits are.
August 9, 2024
5 mins to read
AI Genuity in the Human Resources Industry
Discover various perspectives and insights of AI from different departments with Intermedia.
August 8, 2024
4 mins to read
Transforming the Contact Center Industry: The Future of AI-Driven Customer Service
Discover various perspectives and insights of AI from different departments with Intermedia.
August 6, 2024
3 mins to read
Exploring AI’s Impact on Enhancing Security
Discover various perspectives and insights of AI from different departments with Intermedia.
July 30, 2024
4 mins to read
A Guide to Conversational Intelligence AI
Conversational intelligence AI takes the value you get from conversational AI to another level. Find out the difference between the two and how they correlate.
July 25, 2024
5 mins to read
Why Use Secure Email Archiving
By securely archiving your email, you are able reap many benefits that will improve your business operations and enable efficient scaling.
July 24, 2024
4 mins to read
How to Select the Right Business Email Platform
The business email platform and plan you choose will impact productivity, security, and more. Find out how to choose the right one.
July 19, 2024
5 mins to read
Embracing World AI Day: Shaping the Future with Intelligent Innovation
Discover various perspectives and insights of AI from different departments with Intermedia.
July 16, 2024
4 mins to read
What are Inbound Call Centers?
Discover the world of inbound call centers: benefits, features, & best practices. Unlock efficiency, customer satisfaction & expert insights with Intermedia.
July 9, 2024
13 mins to read
Why Call Reports and Analytics Matter
Contact centers now utilizes call reports and analytics that maximizes different aspects in the workplace. Learn why this information is crucial in a business.
July 1, 2024
3 mins to read
Contact Center Unified Communications
What Is a Phone Extension and How Does It Work?
Demystify phone extensions: learn what they are, how they function, and the significance of extension numbers. Explore more in Intermedia’s informative blog.
June 28, 2024
8 mins to read
How To Get A Business Phone Number
Learn how to get a professional business phone number hassle-free. Intermedia’s step-by-step guide ensures you establish effective communication seamlessly.
June 25, 2024
13 mins to read