Information about various business topics that impact specific audiences like service providers, VARs, MSPs, and regulated companies.

AI-powered communication features can ease the burden on small teams by automating routine tasks and improving customer engagement efficiency.
April 17, 2023
2 mins to read

Business interest Compliance Financial Services Security
Learn why retention-based archiving with Intermedia Archiving offers businesses better data management and compliance compared to simple data storage solutions.
April 14, 2023
3 mins to read

Email is vital for business but vulnerable to cyberattacks. Learn why traditional security falls short and how to better protect your email communications.
April 13, 2023
3 mins to read

Business interest Unified Communications
Many businesses believe that online phone service is now a necessity. Learn how unifying communications in a software service can benefit your organization.
April 11, 2023
5 mins to read

The combination of AI and cloud communications is revolutionizing business workflows, enabling smarter, faster, and more efficient communication strategies.
April 10, 2023
3 mins to read

Business interest Unified Communications
Operating communications in the cloud has become an essential component for many companies. Learn about the cloud platform features every business needs.
April 4, 2023
5 mins to read

Business interest Services Unified Communications
Working with a UCaaS vendor allows you to add a popular and profitable commodity to your resale options. Learn what features make a vendor the ideal partner.
March 31, 2023
5 mins to read

Contact Center Customer Experience
Your VoIP contact center can either help or harm your business. Poor service drives customers away; excellent support builds loyalty and business growth.
March 30, 2023
6 mins to read

Business Phone Service Moving to the Cloud
VoIP phone systems provide businesses with cost savings, flexibility, & advanced features, making them a smarter alternative to traditional analog phone lines.
March 23, 2023
3 mins to read

Business interest Contact Center
A simple IVR system can optimize your customer service. Learn what an IVR system can do for your company, the best way to set one up, and the mistakes to avoid.
March 22, 2023
6 mins to read

Moving to the Cloud Support Unified Communications
VOIP phone systems can provide significant savings for small businesses on a tight budget while also giving your employees features and functionality that can increase their productivity and help them better serve your customers.
March 20, 2023
4 mins to read

Contact Center Customer Experience
Without the right contact center tools, your company will struggle to provide service that keeps clients loyal. Learn about the eight features you must have.
March 13, 2023
5 mins to read