Our Newest Posts
Keeping Employees Engaged Virtually
An engaged employee is a productive and motivated employee. The strategy will need a revision to ensure you can keep engagement levels similar to pre-pandemic.
October 29, 2020
4 mins to read
Unified Communications for Small Business
Unified communications for small business platforms provide employees with a portfolio of tools. Find out which features you should seek out.
October 23, 2020
4 mins to read
Time Management Tips for Remote Workers
Effective time management is a significant challenge for most remote workers. But it doesn’t have to be. Discussed herein are realistic time management tips that’ll turn you into a telecommuting pro within no time.
October 23, 2020
5 mins to read
Intermedia Unite® Again Selected as PC Magazine Editors’ Choice Winner
The team at Intermedia focuses every day on delivering a unified communication as a service (UCaaS) platform that delivers on the needs of businesses, big and small. We are honored that our never-ending commitment to providing a communications solution that is highly reliable, secure, easy-to-manage and use, and allows users to connect how they want, when they want, from wherever they want, has once again been recognized by PC Magazine with its prestigious Editors’ Choice award.
October 15, 2020
4 mins to read
Integrated Unified Communications Benefits
Effective communication is a key driver for business productivity across all industries. Today’s business environment makes unified communications nearly an operational necessity.
October 9, 2020
5 mins to read
Compliance Security Unified Communications
FBI Warns of New Remote Work Attacks
Intermedia discourages our employees and new hires from posting announcements on social media that could make them a target, and we suggest you do the same and make them aware of this potential threat.
October 5, 2020
1 min to read
Contact Center Financial Services Real Estate
Pearson-Kelly Partners with Intermedia
Today’s customers engage providers in channels and being able to address these interactions is paramount to customer satisfaction.
October 1, 2020
4 mins to read
Timing Was Key for Essential Manufacturer
How do you protect your employees and adhere to COVID-19 restrictions when you’re a manufacturer and the products you produce are deemed “essential”?
August 20, 2020
5 mins to read
Credit Counseling Moves: Hosted Contact Center
Credit Canada’s Keith Emery shares the journey of his nonprofit credit counseling service and its successful transition to a hosted contact center solution.
July 22, 2020
3 mins to read
The Power of Radio and Kindness Funds 5 Million Meals for Feeding America
Ron Stone, the CEO of Adams Radio Group that operates 25 stations across 5 American markets, watched a news story about a San Antonio food bank that caught his eye and inspired him to act. The story featured families whose lives had been up-ended by the COVID-19 pandemic shut-down and who were now waiting in line in their cars at a local food bank in order to get their next meal.
June 11, 2020
5 mins to read
What Is Cloud Communications?
Communication is one of the most important aspects of any company’s operations. Often, communication tools are not fully integrated, creating challenges for your team. By leveraging cloud communications, you can assure greater mobility and accessibility.
June 10, 2020
4 mins to read
Contact Center Analytics for Remote Performance
Contact center managers regularly monitor their teams to ensure the utmost productivity in delivering fast issue resolution for customers with a friendly, approach. But what happens when the team, who may typically sit in the same office environment, suddenly becomes 100% work from home.
May 26, 2020
6 mins to read