Our Newest Posts
What Is an Auto Attendant?
As a busy professional, you need to make the best use of your time and resources. Your clients feel the same way and want to see that you respect their time by making interactions as quick […]
March 5, 2024
5 mins to read
Best Cloud Calling Services for Business
The quality of your communications service means everything to the success of your business. With the right software, you can strengthen your team through better collaboration, elevate your […]
February 28, 2024
5 mins to read
Contact Center Solutions: The Complete Guide
More than ever, customer experience is the deciding factor between which companies thrive and which struggle to hang on. For instance, 86% of buyers are willing to pay more for great CX, […]
February 24, 2024
5 mins to read
Logistics & Transportation Unified Communications
Unlock UCaaS for Your SMB
Faced with an aging phone system, Metropolitan Van and Storage (Metro) turned to long-time partner ATS Communications for a modern solution. ATS recommended Intermedia Unite®, an all-in-one cloud communications platform with voice, video, chat, contact center, and mobile integration.
With ATS guiding the transition, Metro seamlessly upgraded to a scalable, feature-rich system that enhances efficiency, connectivity, and customer service. Now, Metro is equipped for the future—supported by ATS’s expertise and Intermedia’s robust technology.
February 22, 2024
3 mins to read
Support Unified Communications
Quick Guide to Porting a Number to VoIP
Do you want to bring the benefits of unified communications to your business phone line? Learn how to port an existing number to VoIP to access the power of UC.
February 20, 2024
6 mins to read
7 Signs You Need an IVR Service Right Now
Review seven signs that it’s time for your business to start using an IVR service. Also, learn the ways an IVR system helps you enhance the customer experience.
February 16, 2024
5 mins to read
Unified Communications: Getting Started
With remote work expected to stick long-term, cloud communications is likely to persist as an essential component of business technology.
February 14, 2024
13 mins to read
Partners Unified Communications
White-Label Cloud PBX: The Complete Guide
Learn why white-label cloud PBX is not only a great way to get flexible and cost-effective business communications but can also be a profitable revenue source.
February 12, 2024
6 mins to read
Can a VoIP Contact Center Work for You?
A VoIP contact center enables your organization to deliver the peak customer experience using the latest technology. Learn how to switch to a VoIP system.
February 8, 2024
6 mins to read
Archiving Contact Center Unified Communications
Intermedia’s 2023 Awards Recap
As we welcome the new year, Intermedia takes immense pride in reflecting on the over 30 prestigious awards and accolades that have shaped our journey. The recognition garnered across various […]
January 31, 2024
4 mins to read
All You Need To Know About VoIP Phones
Do you know how VoIP phones can improve your business communications? Learn the essentials about these devices and how to set up a VoIP business line.
January 26, 2024
5 mins to read
Contact Center Unified Communications
VoIP Contact Center Essentials Guide
Find out why a VoIP contact center is best for businesses that need to handle a steady flow of customer support calls or manage constant client outreach.
January 24, 2024
5 mins to read