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Intermedia's suite of cloud business applications integrates the essential IT tools that companies need to do business, including email, voice, file backup and sharing, conferencing, instant messaging, identity and access management, mobility, security and archiving – all delivered by a single provider and integrated into one control panel.

Our Newest Posts

View post: Webinar Marketing: Best Practices

Webinar Marketing: Best Practices

Discover webinar marketing best practices to boost attendance, engage your audience, and maximize the long-term impact of your webinars.

October 24, 2024

8 mins to read

View post: What to Look for in a Cloud Communications Provider

What to Look for in a Cloud Communications Provider

Discover what to look for in cloud communications providers, from reliability to security, to ensure your business stays connected and secure.

October 22, 2024

5 mins to read

View post: What is a Softswitch? Architecture & Benefits

What is a Softswitch? Architecture & Benefits

Learn about softswitch architecture, its key components, and how it enhances communication quality, scalability, and cost efficiency for cloud networks.

October 17, 2024

5 mins to read

View post: Top Communication Tools for Small Businesses

Top Communication Tools for Small Businesses

Explore the top communication tools for small businesses and how Intermedia’s unified communications software can enhance productivity and collaboration.

October 15, 2024

11 mins to read

View post: How to Improve Workflow Efficiency in Your Organization

How to Improve Workflow Efficiency in Your Organization

Discover how to boost workflow efficiency in the workplace using unified communications software. Learn benefits, key features, and practical steps.

October 10, 2024

11 mins to read

View post: Communication Solutions for Small Businesses

Communication Solutions for Small Businesses

Small businesses should use efficient communication solutions for the best chances of success. Learn more from Intermedia.

October 8, 2024

7 mins to read

View post: Channels of Communication in the Workplace

Channels of Communication in the Workplace

Effective workplace communication channels can help your business and employees thrive. Learn more from Intermedia.

October 3, 2024

8 mins to read

View post: 8 First Call Resolution Tips: Smart Ways To Improve Your FCR

8 First Call Resolution Tips: Smart Ways To Improve Your FCR

Use proven first call resolution tips to speed issue resolution, enhance customer satisfaction, and boost your company’s reputation and loyalty.

September 19, 2024

5 mins to read

View post: Secure Unified Communications Essentials: 4 Threats To Watch For

Secure Unified Communications Essentials: 4 Threats To Watch For

Secure unified communications are essential to keep your business running smoothly. Discover four of the top security threats and how Intermedia combats them.

September 19, 2024

5 mins to read

View post: The Benefits of Having A Data Archiving Strategy

The Benefits of Having A Data Archiving Strategy

Data archiving strategies are useful to businesses that want to save money, build consumer trust, and keep data secure and accessible.

September 10, 2024

6 mins to read

View post: Should You Delete or Archive Customer Data?

Should You Delete or Archive Customer Data?

How can the difference between deleting and archiving data impact your business? Intermedia will help you protect your customers and comply with the law.

September 5, 2024

7 mins to read

View post: What is a VOIP Phone & How Does It Work

What is a VOIP Phone & How Does It Work

Discover the magic of VoIP phones compared to traditional phone systems. Understand the technology, its benefits, and how to get a VoIP number with Intermedia.

September 4, 2024

16 mins to read