Services

Intermedia's suite of cloud business applications integrates the essential IT tools that companies need to do business, including email, voice, file backup and sharing, conferencing, instant messaging, identity and access management, mobility, security and archiving – all delivered by a single provider and integrated into one control panel.

Our Newest Posts

View post: Making Internet Phone Services Work for You

Making Internet Phone Services Work for You

Internet phone services are the best way to keep your business connected in the modern era. Discover how to make your communications systems work for you.

August 5, 2023

6 mins to read

View post: Contact Center CRM: A Fresh Look

Contact Center CRM: A Fresh Look

Contact center CRM software is essential to helping your customer support achieve optimal performance. Discover everything you need to know about using a CRM.

August 3, 2023

6 mins to read

View post: Choosing the Best Business Phones

Choosing the Best Business Phones

Small and mid-sized companies that want to compete effectively need reliable and secure communications. Learn how to pick the best business phones and systems.

August 1, 2023

6 mins to read

View post: Cloud Contact Center Benefits & Best Practices

Cloud Contact Center Benefits & Best Practices

Learn how cloud contact center solutions can enhance the customer experience, save you money, and boost productivity when you work with the right provider.

July 20, 2023

6 mins to read

View post: Video Conferencing: The Complete Guide

Video Conferencing: The Complete Guide

Video conferencing has become an essential tool for professional communications. Learn how to make sound choices for how your company uses the technology.

July 18, 2023

6 mins to read

View post: ROI-Driven Guide to Call IVR Implementation

ROI-Driven Guide to Call IVR Implementation

Every business expense should drive revenue and help you grow. Discover how to set up a call IVR that helps you reach your goals and satisfies your customers.

July 17, 2023

6 mins to read

View post: Choosing the Best Small Business Phone Plans

Choosing the Best Small Business Phone Plans

Your company’s phone service should boost your productivity and allow you to grow. Discover the characteristics that define the best small business phone plans.

July 10, 2023

6 mins to read

View post: What Is Contact Center as a Service (CCaaS)?

What Is Contact Center as a Service (CCaaS)?

Positive customer interactions contribute to customer loyalty, employee engagement, and increased revenue. Learn how contact center as a service software helps.

July 7, 2023

6 mins to read

View post: How To Be a Top-Notch White Label VoIP Reseller

How To Be a Top-Notch White Label VoIP Reseller

Becoming a white-label VoIP reseller can be an ideal way to grow your business. What do you need to know to get started? Learn essential details and benefits.

July 5, 2023

6 mins to read

View post: Tips for Choosing Contact Center Software

Tips for Choosing Contact Center Software

With dozens of solutions to choose from, deciding between contact center software companies can be daunting. Learn tips for selecting the right option.

June 29, 2023

5 mins to read

View post: Benefits of Interactive Voice Response (IVR)

Benefits of Interactive Voice Response (IVR)

Customers expect quick and accurate service from the brands they do business with. Learn how IVR can help you achieve this objective and the mistakes to avoid.

June 28, 2023

6 mins to read

View post: How You Can Harness the Power of Office Phone Systems for Your Small Business

How You Can Harness the Power of Office Phone Systems for Your Small Business

Are office phone systems for small business operations worth the investment? Find out how a cloud-based phone service can improve your company and save money.

June 27, 2023

4 mins to read