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Intermedia's suite of cloud business applications integrates the essential IT tools that companies need to do business, including email, voice, file backup and sharing, conferencing, instant messaging, identity and access management, mobility, security and archiving – all delivered by a single provider and integrated into one control panel.

Our Newest Posts

View post: Evolution of Cloud-Based Call Centers

Evolution of Cloud-Based Call Centers

Cloud-based call center solutions reduce training time, lower complaints, and solve tech challenges to improve overall customer service performance.

April 12, 2023

6 mins to read

View post: The Definitive Guide to Online Phone Service

The Definitive Guide to Online Phone Service

Many businesses believe that online phone service is now a necessity. Learn how unifying communications in a software service can benefit your organization.

April 11, 2023

5 mins to read

View post: AI and Cloud Communications: Boosting Employee Productivity

AI and Cloud Communications: Boosting Employee Productivity

The combination of AI and cloud communications is revolutionizing business workflows, enabling smarter, faster, and more efficient communication strategies.

April 10, 2023

3 mins to read

View post: The Comprehensive Guide to White-Label Support

The Comprehensive Guide to White-Label Support

As your software or cloud service business grows, you need to be ready to assist your clients with any challenges. Learn how white-label support can help.

April 8, 2023

5 mins to read

View post: Understanding AI Call Analytics

Understanding AI Call Analytics

AI technology frees employees from repetitive tasks, allowing them to focus on higher-value work that enhances overall customer experience and satisfaction.

April 7, 2023

5 mins to read

View post: 5 Cloud Platform Features Every Business Needs

5 Cloud Platform Features Every Business Needs

Operating communications in the cloud has become an essential component for many companies. Learn about the cloud platform features every business needs.

April 4, 2023

5 mins to read

View post: The No-BS Guide to Choosing a UCaaS Vendor

The No-BS Guide to Choosing a UCaaS Vendor

Working with a UCaaS vendor allows you to add a popular and profitable commodity to your resale options. Learn what features make a vendor the ideal partner.

March 31, 2023

5 mins to read

View post: VoIP Contact Center Solutions for the Future

VoIP Contact Center Solutions for the Future

Your VoIP contact center can either help or harm your business. Poor service drives customers away; excellent support builds loyalty and business growth.

March 30, 2023

6 mins to read

View post: Benefits of Cloud Phone Systems

Benefits of Cloud Phone Systems

Cloud-based phone systems offer video conferencing, chat, and collaboration features—all at prices comparable to traditional phone system setups.

March 29, 2023

3 mins to read

View post: Choosing a VoIP Phone System

Choosing a VoIP Phone System

VoIP phone systems provide businesses with cost savings, flexibility, & advanced features, making them a smarter alternative to traditional analog phone lines.

March 23, 2023

3 mins to read

View post: How To Implement a Simple IVR System in No Time

How To Implement a Simple IVR System in No Time

A simple IVR system can optimize your customer service. Learn what an IVR system can do for your company, the best way to set one up, and the mistakes to avoid.

March 22, 2023

6 mins to read

View post: Ways VOIP Phone Systems Save Money

Ways VOIP Phone Systems Save Money

VOIP phone systems can provide significant savings for small businesses on a tight budget while also giving your employees features and functionality that can increase their productivity and help them better serve your customers.

March 20, 2023

4 mins to read